AFTER SALES SERVICE POLICY


We grow together!

Production activities of the consumers within the sensitivities of the agricultural sector constitutes the most sensitive focus of our after sales service policy. We mind our consumers to have experiences aiming mutual continuity rather than one-way sales experience.

Creating solutions constitutes the main ingredient of satisfaction levers for us. Our attempts to provide satisfaction that is constantly updated in line with the resources obtained from our farmers' field experiences, are inclusive together with other items of this basic policy.

The business model of our consumers handed down from generation to generation, requires customized formula solutions and closer monitoring in the field. Within the scope of all these sensitivities, we develop together with our consumers and ensure sustainability of our After Sales Service Policy.

Transparent Communication / We walk together!

We ensure transparent communication of our consumers with products, services, techniques and values under the umbrella of our entire brand. Thanks to our global communication network, we ensure that Sector's satisfaction policy functions by making our farmers' multidirectional communication sustainable.

Transparent communication constitutes the most sensitive chain of the sectoral structure that acts according to climate events. For this reason, we sympathize with our farmers' field, product, plant and harvest excitement. 

Our experts improve database of our solution center by being in contact with our farmers constantly thanks to our unbundled communication policy through our 4441283 customer service.

Technical support / We solve together!

Farmers may not have the chance to analyze every factor that affects the yield because of season's mobility and climatic conditions. For this reason, we act together with our hundreds of dealer networks and technical support team by using our communication network that offers fast and different experiences.

We meet the special product production demands of our farmers, plant growth monitoring, demands for plant inspection and analysis thanks to high technology we have. Our pre-sales technical determinations and after-sales technical support format fictionalize the difficulties that our farmers may encounter in the production vertical beforehand and enable them to intervene and manage such difficulties.

We ensure that our farmers have the fastest solution and experience thanks to our ability to provide technical support in Turkey, Europe and many other countries, to carry out analysis in climatic conditions of each country and to develop plant protection and nutritional products.

Selectivity / We try together!

Achievements of our selectivity are expanding awareness regarding our responsibilities, expanding the scope of conscious consumers, keeping database up-to-date in order to create rising values and being able to orient every condition with our producer identity.

Being preferred by our consumers reveals the selective consumer identity. Our desire to offer products, services and experiences is the factor that affects the choices of our consumers. With these sensitivities, we work in a multidisciplinary way to improve selective identity and to be a chosen one.

Sustainability / We plan together!

Producing in the field of plant nutrition and plant protection in the agricultural sector, Our brand, Sector is not only product and sales focused, but also a follower of new generation changes and transformations. 

The world's desire for technology and the effects of fast transformation enable the agricultural sector to be felt at a significant level. For this reason, we focus all our brand policies on the technologies and thinkers of the future. We transform our communication, production and experience principles together with generational differences.

While we are increasing the agility of the soil, we also increase the agility of our way of thinking and application, our multi-purpose and diverse production, our determinations and experiences.
We work to ensure that agricultural awareness transferred from generation to generation is sustainable in order to be the productive power of tomorrow and we protect our social and consumer responsibilities.

Monitoring and Resource / We succeed together!

Our main duty is to monitor all processes, provide data sources and raise awareness for the wellness of agricultural production. We ensure that our farmers have their product experience and conclude all other processes successfully as Sector thanks to development of our agricultural database. We walk together, we discover together, we succeed together.

Sector Tarım A.Ş. /Enables you to reap what you sow